FAQs
Orders & Delivery
Can I place an order directly through the website?
Yes. You can place your order directly through our online store, select your products, and complete your purchase from any device. You may also contact us via WhatsApp if you need assistance during the process.
How does the ordering process work?
Browse the store, add your products to the cart, and complete your purchase. Our system will automatically display the available delivery date and the options corresponding to your delivery area.
How far in advance should I place my order?
Our products are made to order each week and require approximately 48 hours of fermentation. For this reason, we accept orders from 6:00 a.m. every Monday until 12:00 p.m. on Wednesdays, ensuring that each product receives the time and attention it deserves.
When placing your order, the corresponding delivery date will be displayed automatically. Orders placed between Monday and Wednesday are delivered within the same week. Orders placed from Thursday onward are scheduled for delivery the following week.
What days do you deliver?
We currently make deliveries on Fridays. Once your order is completed, you will be able to view the delivery date assigned to your purchase.
What payment methods do you accept?
We accept bank transfers and electronic payment methods available through our online store.
About the Bread
What makes sourdough bread different?
Sourdough is a natural fermentation process that requires time, care, and patience. This method develops deeper flavors, a better texture, and a different experience from bread made with rapid commercial fermentation.
How should I store my bread at home?
We recommend keeping your bread refrigerated, inside the same packaging in which it was delivered. After slicing your daily portion, protect it from condensation and remove any water droplets that may form inside the bag after taking it out of the refrigerator. There is no need to freeze it: in a clean refrigerator, it can remain in excellent condition for several weeks while its flavors continue to develop over time.
How should I warm my bread before serving?
To restore its aroma, texture, and crust, we recommend heating it for a few minutes in a skillet, on a griddle, or in a small countertop oven. Avoid using a microwave, as it may damage the crust and alter the bread’s natural texture.
What kind of products can I find at Pani Nostri?
We specialize in naturally fermented sourdough. Our catalog also includes laminated pastries, artisan baked goods, cakes, jams, cookies, and other creations inspired by the culture of bread. You will also find digital resources and publications for those who wish to continue exploring this craft beyond the table.